Phoenix Life Insurance Company is maintaining the policy dividend scale for all “closed block” participating policies (purchased before our June 2001 demutualization) effective January 1, 2018. The dividend scale for
the small number of participating policies in the “open block” (purchased after demutualization) also will be maintained for 2018.
Each year, Phoenix must decide whether to maintain or change the dividend scales for calculating dividend payments after considering several factors, including historical performance and future expectations. These calculations
incorporate several components including investment results and mortality (claims).
Because Phoenix is maintaining the dividend scales, most policyholders will see an increase to the dividend paid in 2018 compared to the dividend paid in 2017, reflecting growth in the value of their policy. However,
some policyholders will see a decrease. These include policyholders whose 2017 dividend was adjusted to allow the 2017 dividend scale change to be phased in over two years, and policyholders with loan balances or
loan interest rates that affect the size of the dividend paid. As always, the amount of dividend paid is based on a number of factors including product type, age at issue, length of time the policy has been in force,
gender, and health when the policy was issued.
If you have any questions about your policy, please contact our Customer Care Center at 800-628-1936.